One of the most difficult things for venue staff can be keeping track of the inevitable changes to event requirements that occur as the event is ramping up or is already in progress.
These updates might hurriedly be written down on a piece of paper so that someone can (hopefully) remember to edit these details in their system at the end of the shift. Or at best, someone might run a report in the venue’s software system every few hours to check on changes, and then notify the appropriate team members.
But with VenueOps, changes can now be tracked and staff notified in real-time—a major advantage for a busy venue’s operational staff. Here’s how it works:
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A change is made to some items required for a function or event:
2. As soon as the change is made, a notification can be pushed to the relevant team members highlighting this as below:
3. Now the person(s) responsible for delivering the items can use their phone, tablet, or computer to view the changes directly in VenueOps.
This type of instant notification reduces errors, missed charges, and most importantly improves the overall client experience with the venue.